Privacy Policy

Last Updated: September 8, 2026

At MedHind, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

By accessing or using the MedHind website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

Personal Information

Name
Email address
Phone number
Country or location
Medical treatment or service you are interested in
Information provided in your enquiry or message
Medical information or documents voluntarily shared with us for treatment-related assistance

Technical Information

We may automatically collect certain technical information, such as:

IP address
Browser type
Device type
Operating system
Website pages visited
Date and time of access
General website usage information

2. How We Use Your Information

We may use the information collected to:

Respond to your enquiries and requests.
Understand your medical treatment requirements.
Provide information about hospitals, doctors, treatments, and available services.
Help coordinate communication with relevant healthcare providers or hospitals where required.
Provide personalized assistance to international patients.
Improve our website, services, and user experience.
Communicate with you regarding your enquiry or requested services.
Maintain records for business and operational purposes.
Comply with applicable laws and legal requirements.

3. Medical Information

If you voluntarily provide medical reports, prescriptions, diagnostic reports, or other health-related information, we may use that information only for the purpose for which it was provided, including understanding your requirements and facilitating communication with appropriate healthcare professionals or hospitals.

You should only provide information that is necessary for your enquiry or treatment-related request.

4. Sharing of Information

MedHind may share relevant information with trusted third parties when reasonably necessary to provide the requested services.

This may include:

Hospitals and healthcare providers.
Doctors or medical professionals.
Service providers assisting with website operation or communication.
Technology, hosting, analytics, or communication service providers.
Government authorities or other parties where required by applicable law.

We do not intend to sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve user experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Third-Party Websites

Our website may contain links to hospitals, healthcare providers, social media platforms, maps, or other third-party websites.

MedHind does not control the privacy practices, content, or policies of these third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide requested services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate interests.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information held by us.
Request correction of inaccurate information.
Request deletion of information where legally permitted.
Withdraw consent for certain communications.
Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

11. Changes to This Privacy Policy

MedHind may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.

Any updated version will be published on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MedHind
Astralis Supernova, 05, Sector 94, Nova East, Noida, Uttar Pradesh 201313, India
Email: info@medhind.com
Phone: +91 9971239919

By using this website, you acknowledge that you have read and understood this Privacy Policy.